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Guest Louise
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la même chose ici mais expliqué autrement (oui en an aglais mais google translate est là)

 

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Ive seen a few people ask how to fix "the process com.google.process.gapps has stopped" or "google.process.gapps has stopped unexpectedly" and its actually quite an easy fix. It shouldn't really matter on what device you see this error, or with what app/function it occurred, just follow these easy steps:

1. Go to MENU
2. Go to SETTINGS
3. Go to APPS
4. Look for DOWNLOAD MANAGER under ALL
5. Disable it then enable it

Menu-> Settings-> Apps-> All-> Download Manager (Disable then enable)

That should do the trick.


If for some reason that doesnt work, try clearing your app cache, or deleting some recently downloaded apps.

https://i.goopics.net/GxYEv.gif

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